At HiredSwift, we value your satisfaction and strive to provide a seamless, results-driven service. This Refund Policy explains the process and conditions of refunds for our managed job application services, where you pay a single fee and we apply to a set number of jobs on your behalf.
By purchasing our services, you agree to this Refund Policy. If you have questions or concerns, please reach out before or after purchase so we can assist you.
1Eligibility for Refunds
Because our service is customized and delivered as work is performed, refund eligibility depends on the status of your job application package. Our policy is designed to be fair to both you and our team.
You may be eligible for a refund if:
- ✓
You request a refund before any applications have been submitted.
If we have not started work or submitted any job applications on your behalf, you are eligible for a full refund.
- ✓
You request a refund after only partial service delivery.
If we have started but not completed all job applications, you may receive a pro-rated refund based on the number of remaining applications (for example, if half the applications remain, you may receive a 50% refund).
- ✓
There is an error or failure in service delivery due to HiredSwift.
If we fail to deliver the agreed number of applications by our stated timeline, or there is a verifiable error on our part, you may be entitled to a partial or full refund depending on the case.
- ✓
As required by applicable law.
We comply with all relevant consumer protection laws. If you are entitled to a refund under law, we will honor that right regardless of this policy.
When refunds are not available:
- After all purchased job applications have been submitted, no refunds will be issued, as the service has been fully delivered.
- Refunds are not granted based on the outcome of job applications (such as interviews or job offers), as we cannot control employer responses.
- Requests made more than 30 days after purchase may not be eligible.
2Refund Process
If you believe you are eligible for a refund, please contact us directly to discuss your situation. Our team will work with you to find a fair solution.
How to request a refund:
- 1
Contact our support team
Email support@hiredswift.com with "Refund Request" in the subject line, or use the contact form on our website. Please include your order number and a summary of your request.
- 2
Provide relevant details
Include your purchase date, number of applications purchased, how many have been submitted, and the reason for your request. The more detail you provide, the faster we can resolve it.
- 3
Wait for our review
Our team will review your request and typically respond within 2-3 business days. We may ask for additional information if needed.
3Refund Timeframe
Approved refunds are processed promptly. Funds may take 5-10 business days to appear in your account, depending on your payment provider and bank policies.
4Changes to This Policy
We may update this Refund Policy at any time to reflect changes in our services, legal requirements, or business needs. We will notify customers of significant changes through our website or by email. The date of the latest revision will always be displayed at the top or bottom of this page.
Questions? We're here to help!
If you have any questions or special circumstances regarding refunds, please reach out to our support team at support@hiredswift.com. We're committed to fairness and customer satisfaction.
Need Help?
If you have any questions about our policies or need assistance, our support team is here to help. Please don't hesitate to reach out through any of the following channels:
Email Us
support@hiredswift.com
We typically respond within 24 hours
Call Us
+1 3025562434
Monday-Friday, 9am-5pm EST
Other Policies
Last Updated: May 14, 2025